Disclaimer and Terms and Conditions of Use
Free Your Mind– Membership Terms & Conditions
Our core ethos for drgrantmullen.com and Free Your Mind is to guide you to personal transformation mentally, spiritually and emotionally. This document details from the outset the way in which we will deliver our services to you. If you are planning to join Free Your Mind, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.
By subscribing to Free Your Mind you are consenting to our terms and conditions as outlined below.
The terms “we,” “us,” and “our” refer to Orchardview Medical Media, which is the parent company of drgrantmullen.com and Free Your Mind. The term the “Site” refers to members.drgrantmullen.com (Free Your Mind). The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the site.
By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them. Parties agree that the Service is in the nature of education.
- Membership Terms & Conditions (‘Terms’): Key Details
These Terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these Terms. The Terms set out below apply to the services offered by Orchardview Medical Media. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which Orchardview Medical Media (“we”, “our” or “us”) provide services to you, as purchaser of the Membership. These Terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.
Please be aware that we may update these Terms at any time. Your continued use of the Membership indicates your acceptance of the terms and agreement to any changes.
- Membership Outline
Free Your Mind is a membership platform to guide you to personal transformation mentally, spiritually and emotionally. The Membership is an ongoing commitment where you can get regular support and guidance.
Through videos, activation exercises and live group coaching calls, Free Your Mind will guide you through the process of personal transformation. It is designed for Christians who want to be transformed by the renewing of their minds (Romans 12:2).
To access or use Free Your Mind, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service is subject to change.
This membership is suitable for those who are committed to personal growth and transformation and have access to a credit card for monthly billing.
- Membership Specifics
There are five elements to the Membership
- Self study 15 minute instructional videos with activation exercises based on our 30 years of experience in mental health and prayer ministry.
- Regular live group coaching calls on Zoom with Dr. Grant and Kathy Mullen to answer your questions about what you’re learning in the program. Replays will be available online to all members.
- Access to our online Community Forum
- 24-hour access to our entire DVD video library
- Private coaching sessions with Dr. Grant are available at an extra charge.
All Free Your Mind recorded resources are available for members to use in their own time. Membership gives you immediate access to all the courses, lessons, videos and coaching calls. It’s an online library of personal transformation resources. New courses and lessons are added periodically.
For best results you should work through the courses in your own time following the Transformation Road Map found on the Dashboard page. Failure to do so may limit your ability to learn and experience the transformation you desire. The content of all resources and training will be provided in English, translations are not available.
You will have access to a private online Community Forum to support you during the Membership. The intention of the Forum is to provide community support and a network of individuals at a similar stage of the Free Your Mind program and who are facing similar challenges.
From time to time Dr. Grant and Kathy may post and offer support in the Forum but there is no guarantee that posts will be responded to immediately.
It is requested that at all times your behaviour towards others is polite and respectful. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect.
Each person is responsible for their own behaviour and we will not be held responsible for the behaviour or actions of any other Members.
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law.
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.
- Membership Fees and Payment Terms
The cost of the Membership is set at the time you subscribe and does not include taxes. When subscribing, you will agree to monthly credit card payments via Stripe.
The Membership is an ongoing monthly subscription and payment will be taken on the same day each month.
Once confirmed, we will provide you access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (web hosting, membership site plugins, etc.). You agree and understand that no breach of contract action may be initiated against Orchardview Medical Media when there are reasonable delays in the access of the Service.
Orchardview Medical Media reserves the right to terminate the Service, and or access to certain features of the Service, with or without prior notice to you. We will make reasonable efforts to provide notice but is not required to do so under the terms of this agreement.
If for any reason, Orchardview Medical Media should dissolve or cease to exist, then your access to the Service terminates.
Failure to pay your monthly subscription payment will result in access to the Service being stopped.
We reserve the right to change the content and delivery of the services within the membership and the associated price point at any time. Should we do this we will provide advance notice so that you can decide whether to consider your subscription. We shall never increase your membership fees without providing at least 28 days’ notice and without providing you with advance notification.
- Refunds and Cancellation
It is our aim that you will be completely satisfied with the Membership and your personal transformation experience. However, we appreciate that there may come a time when you wish to leave the Membership.
You have the right to cancel and obtain a full refund within 14 days from the date of subscription. Refund requests should be made in writing to [email protected] and a full refund will be provided within 14 working days.
There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.
You may also cancel your monthly subscription at any time via your account page, but due to the nature of the Service, no refunds will be made for any membership fees already paid, excluding the 14 day money back guarantee as stated above.
Once you cancel you will no longer have access to the Service, including all content and community resources, once your current membership period is completed.
The 14 day refund period only applies to your first subscription and cannot be used more than once.
It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the Service and do not wish to be billed further.
We reserve all rights to cancel the program for any reason without prior notice. In such circumstance a refund will be provided for the remainder of that month or year as applicable.
Notwithstanding any right or remedy available to us, we may cancel your Membership with immediate effect:
- If you fail to pay your Membership fees by the relevant due date;
- If you commit a repudiatory breach of the Terms of this agreement;
- As decided at our sole discretion from time to time]
- Contact and Schedule
Throughout the Membership we will be available by email at [email protected]. We will answer as soon as we can but usually within 48 hours particularly if we are travelling.
You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the Membership and where we can we may respond to you out of office hours but we make no guarantees that this will always be possible.
We make no guarantees or claims as to the success of any member. Each individual is unique and their abilities are unique to them. The aim is that each member will find solutions to longstanding issues that have held them back from mental, emotional and spiritual freedom.
All training provided will be general information and guidance and will not be personal advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership.
We are not responsible for any loss of opportunity or any investments which you make. No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.
We ask that all members in the Membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Membership.
Although Free Your Mind strives for the highest quality in the resources offered here, unless otherwise noted, Orchardview Medical Media Inc and Dr. Grant Mullen are not responsible for the validity or accuracy of the material presented in drgrantmullen.com. Materials in drgrantmullen.com are thought to be accurate, but no warranties, expressed or implied, are made. The opinions of the authors are not necessarily the opinion of Dr. Grant Mullen or Orchardview Medical Media Inc.
Orchardview Medical Media Inc and Dr. Grant Mullen specifically disclaim any warranty of merchantability or warranty of fitness for a particular purpose. Orchardview Medical Media Inc and Dr. Grant Mullen will not be held liable for any direct, consequential or other damages resulting from the negligence of Orchardview Medical Media Inc., Dr. Grant Mullen or its agents. Dr. Mullen nor Orchardview Medical Media Inc. cannot be held responsible for the misuse of any information or products available on this site.
The contents of drgrantmullen.com or https://members.drgrantmullen.com/ are for information purposes only and do not replace the assessment of a physician or psychotherapist. Dr. Mullen cannot discuss personal medical questions or give medical advice over the internet.
Always consult a trained mental health professional before making any decision regarding treatment choice or changes in your treatment. Never discontinue treatment or medication without first consulting your physician, clinician or therapist. If you are feeling like you want to harm yourself or others, please consult a mental health professional or other health care professional IMMEDIATELY. Online resources are not meant to nor cannot replace the specialized training and professional judgment of a health care or mental health care professional.
The Site and the Service may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Orchardview Medical Media. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
Use of drgrantmullen.com or https://members.drgrantmullen.com/ constitutes understanding and acceptance of these provisions.
- Limitation of Liability and Indemnification
To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised in advance of the possibility of such damages).
If we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.
Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law.
You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.
YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, ORCHARDVIEW MEDICAL MEDIA IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF ORCHARDVIEW MEDICAL MEDIA HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL ORCHARDVIEW MEDICAL MEDIA’s CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM ORCHARDVIEW MEDICAL MEDIA, AND IF NO PURCHASE HAS BEEN MADE BY YOU ORCHARDVIEW MEDICAL MEDIA’s CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100. ALL DISPUTES SHALL BE TAKEN TO MEDIATION FIRST AND IN THE LEGAL JURISDICTION OF THE PROVINCE OF ONTARIO, CANADA.
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defence, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defence without our prior written consent.
- Privacy and Confidentiality
In order to use the Service, you will be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give Orchardview Medical Media will always be accurate, correct, and up to date.
You must not impersonate someone else or provide account information or an email address other than your own.
Your account must not be used for any illegal or unauthorized purpose.
You must not, in the use of the Service, violate any laws in your jurisdiction.
Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter.
During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organization or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.
You accept that any unauthorized disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership, you remain bound by the confidentiality and privacy obligations.
Please be aware that coaching sessions are recorded and your name and image/video may be captured. The recordings will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initials so that support can still be offered but no personal identifiable information will be captured.
Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately, and provide notification of the same as soon as possible to Dr. Grant at [email protected]
- Intellectual Property
During your time as a Member you will be provided with videos, transcripts and text files. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties. We retain and reserve all of our copyrights.
You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. This includes but is not limited to sharing material with others, posting excerpts of material on any social media, blogging about the material, or in any other way that would reasonably appear to share the Site or Service’s information with a non-member. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
You agree that while in Membership, and for a period of 6 months following termination or cancellation of your Membership, you shall not use the confidential information revealed to you for any commercial purpose. In addition, you shall not elicit or entice away any current or potential members by sending “Friend Requests” or otherwise targeting them. You also agree not to become involved in any capacity with any business concern which is in, or tends to be in, direct competition with us].
- Force Majeure
Where either party is prevented from or delayed in carrying out its obligations under these Terms, due to circumstances beyond their reasonable control including, but not limited to, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, pandemic/epidemic, lock-outs, strikes or other employment disputes, performance of their obligations shall be postponed until these circumstances end.
In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us.
- Errors and Inaccuracies
Orchardview Medical Media makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Orchardview Medical Media disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice.
These Terms are governed by the laws of the Province of Ontario, Canada. The Ontario Courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.
It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. If you have a complaint about the Membership this should be made to made in writing to Dr. Grant Mullen, [email protected].
We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.
Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail.
If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).
We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
Orchardview Medical Media
Updated December 3, 2021